Last updated: June 2026
Bali Trip Advice is a private tour guide and driver service based in Bali, Indonesia, operated by Asna. Our website is balitripadvice.com.
When you use our contact form or reach out to us, we may collect:
If you use our on-site chat assistant, we also process the messages you send and any trip details you share in the chat. Separately, we collect anonymous, aggregated usage data through analytics (such as pages viewed, referrer, approximate region, and device type), which does not identify you personally.
We use your information to:
We do not sell, trade, or share your personal information with third parties for marketing purposes.
Our contact form is powered by Formspree. When you submit the form, your data is processed by Formspree and forwarded to us via email. Formspree's privacy policy can be found on their website.
Our website includes an AI chat assistant operated by Kadn.io. Messages you send are processed to answer your questions and help plan your trip, and may be handled by AI service providers and stored for a limited period to provide and improve the service. Please do not share sensitive personal information in the chat. When you are ready to book, the assistant hands you over to WhatsApp to continue with Asna directly.
We use privacy-friendly, cookieless analytics (Umami, self-hosted) to understand general site usage. It does not use tracking cookies, does not follow you across other sites, and does not collect personal data. We do not use any advertising or cross-site tracking cookies. We may use essential cookies or local storage required for basic website functionality, including remembering your chat conversation.
Our website uses the following third-party services:
Each of these services has their own privacy policies governing how they handle data.
We keep your contact information only for as long as needed to fulfil your enquiry and provide our services. Chat conversations are retained for a limited period, and analytics data is aggregate and anonymous. You can request deletion of your data at any time.
You have the right to:
If you have questions about this privacy policy or your data, please contact us: